- Fix possible error when using XenForo Enhanced Search and searching with status IDs.
- Add indexes to ticket table to reduce query time when viewing list of tickets.
- Add missing phrase in watched category emails.
- Improve formatting of spam-trigger logs for a user/email when displayed on a ticket.
- Add "Allow images"/"Allow embedded media" ticket permissions. These permissions apply to a user's ticket even after it is posted.
- Allow undeleting ticket messages.
- Harden permission checking around deleted guest tickets.
- If a user is awaiting approval, display any recent tickets they've created on the approval queue.
- Display a user's current user state within a ticket.
- Allow staff users with appropriate permissions to approve / reject users awaiting approval.
- Show a proper error when trying to create knowledge base articles when no categories exist.
- Fix upgrade path from XF1 version of the add-on.
- Fix incorrect phrasing on the batch updating tickets page.
Tickets 2.3.4 is now available for all licensed customers to download.
- Require StandardLib v1.5.0+, as this implements the template filter `replacevalue`
- Support 64bit `xf_ip.ip_id` column.
- Support linking a ticket category to a resource category.
- Add Sort button to ticket priority and status lists.
- Add spam cleaner support.
- Fixes inactive priorities/statuses could be assigned to a ticket on edit.
- Fixes the "Alerts are sent when a ticket transitions to this status" flag was not respected
- Fixes editing a ticket's title to a falsy value.
Tickets 2.3.1a is now available for all licensed customers to download.
Version 2.3.1
- Add support for value pruning for fields that are editable only once.
- Force global namespace for functions which are known to be optimizable to bytecode in php, or known global functions to avoid a current namespace lookup for the function.
- Implement warnings for ticket messages.
- Fix incorrect column definition for match types on ticket fields.
- Fix API missing permission check for setting prefix on a...
- Fix an issue with the previous release zip showing an incorrect version.
- Add support for value pruning for fields that are editable only once.
- Force global namespace for functions which are known to be optimizable to bytecode in php, or known global functions to avoid a current namespace lookup for the function.
- Implement warnings for ticket messages.
- Fix incorrect column definition for match types on ticket fields.
- Fix API missing permission check for setting prefix on a ticket.
- Fix ticket discussion threads would not correctly attach to a ticket. Installer will resync desync'ed ticket/discussion thread pairs.
- Don't show flash message when rerouting the contact form.
- Don't duplicate captcha display when a guest is creating a ticket.
- Display a footer note under KB article content pointing users to open a new ticket if their issue is still not answered.
- Support BB code within predefined responses.
- Expose per-category priority selection option.
- Add "View priority for own tickets" permission.
- If a user is not able to see tickets or KB articles, hide the search form tabs for them.
- Make activating / installing the add-on more robust on busier sites.
- Add missing "nf_tickets_requested_ticket_not_found" phrase.
- Log ticket prefix changes as moderator actions.
- Minor improvements and bug fixes to escalations.
- Fix erroneous "no permissions" thrown on ticket category page
- Ensure categories can handle tickets with titles greater than 150 characters.
- Fix an issue where some threads would throw an error when being converted to tickets.
- Clean up unused phrases and template modifications.
- Fix an issue where XF1 code was referenced, rather than XF2.
- Add incoming email handler to allow setting up email addresses that can receive tickets on a per-category basis.
- Add a beta importer for a ticket system from a developer-that-should-not-be-named.
- Remove unused templates.
- Fix moderator alerts for tickets not correctly including the base_url.
- Fix removing phrases on uninstall
- Respect node permissions when converting tickets to threads.
- Fix Trying to get property 'active' of non-object.
- Fix support for Signup Abuse Detection & Blocking's "Do not save users rejected on signup" feature.